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Essential Digital Transformation Standards

DGA – Version 4.0

Measuring entity performance and capabilities in digital government.

  • 10Perspectives
  • 23Axes
  • 95Criteria

About the standards

  • 10 perspectives covering all aspects of digital transformation
  • From strategic planning to research and innovation
  • Measuring maturity of government entities and national companies
  • Version 4.0 from the Digital Government Authority

Overview

Document goals and DGA role

Methodology

Perspectives, axes, criteria

10 Perspectives

All perspectives with axes

Scope

Entities and application

The 10 Perspectives

The 10 DT Perspectives
#PerspectiveAxesCriteria
1Strategy & Planning310
2Organization & Culture310
3Operations14
4Risk & Business Continuity212
5Information Technology315
6Inclusive Government19
7Channels & Services28
8Beneficiary-centric312
9Government Data39
10Research & Innovation26
1

Strategy & Planning

10 criteria3 axes
2

Organization & Culture

10 criteria3 axes
3

Operations

4 criteria1 axes
4

Risk & Business Continuity

12 criteria2 axes
5

Information Technology

15 criteria3 axes
6

Inclusive Government

9 criteria1 axes
7

Channels & Services

8 criteria2 axes
8

Beneficiary-centric

12 criteria3 axes
9

Government Data

9 criteria3 axes
10

Research & Innovation

6 criteria2 axes
Digital Transformation Standards – 10 Perspectives | SAHM