Managing digital risks and ensuring business continuity of government services during emergencies.
Two axes - 12 criteria
Perspective at a glance
Key facts
Two axes: risk management and business continuity
12 criteria measuring digital risk management and BCP maturity
Requires an up-to-date digital risk register and documented response plans
Includes business continuity plans with periodic testing and disaster recovery
Risk Management
Identifying, assessing, and mitigating digital risks that may impact DT initiatives and government services.
Business Continuity
Ensuring critical government services continue during emergencies through tested continuity and recovery plans.
Assessment criteria
Axis
Criterion
Description
Risk Management
Risk management framework
Adopting an approved framework for digital risk management
Risk Management
Risk register
Creating and maintaining a digital risk register with all identified risks
Risk Management
Risk assessment
Periodic assessment of likelihood and impact of identified risks
Risk Management
Treatment plans
Developing treatment and response plans for each identified risk
Risk Management
Monitoring and reporting
Continuous risk monitoring and periodic management reports
Risk Management
Risk culture
Raising awareness of risk management importance across the entity
Business Continuity
Business impact analysis
Identifying critical processes and assessing the impact of disruption
Business Continuity
Business continuity plan
Preparing a plan to maintain continuity of critical services during disruptions
Business Continuity
Disaster recovery plan
Developing technical recovery plans to restore systems and data
Business Continuity
Periodic testing
Conducting regular exercises and tests of continuity plans
Business Continuity
Crisis management
Establishing a crisis management team and escalation procedures
Business Continuity
Review and update
Reviewing and updating continuity plans based on lessons learned
Self-assessment steps
01
Review risk framework
Verify that an approved framework exists with an up-to-date risk register and effective treatment plans.
02
Evaluate continuity plans
Examine BCP and disaster recovery plans and their coverage of critical services.
03
Review testing
Confirm periodic exercises and tests are conducted with documented results and lessons learned.
04
Build improvement plan
Identify gaps in risk management and continuity and set improvement priorities.
Key takeaway
Risk management and business continuity protect the digital transformation journey from disruption. An updated risk register and tested continuity plans ensure government services remain available even under the most challenging circumstances.
