Three axes | 10 criteria
Strengthening digital culture, developing leadership, and building the talent and competencies needed for DT.
DT Culture
Leadership & Influence
Talent & Competencies
The perspective includes 10 criteria across the three axes to assess organisational and cultural readiness.
| Axis | Criterion | Description |
|---|---|---|
| DT Culture | Digital awareness | Raising awareness of DT importance and its impact on the work environment |
| DT Culture | Innovation culture | Encouraging innovation and experimentation with new digital service ideas |
| DT Culture | Change management | Applying change management methodology to ensure DT adoption |
| Leadership & Influence | Senior leadership sponsorship | Senior leadership commitment to sponsoring DT initiatives |
| Leadership & Influence | DT leaders | Appointing and qualifying specialised DT leaders |
| Leadership & Influence | Institutional influence | Leaders' ability to positively influence entity culture |
| Leadership & Influence | Data-driven decision making | Using data and analytics to support leadership decisions |
| Talent & Competencies | Digital workforce plan | Developing a plan to attract and grow digital competencies |
| Talent & Competencies | Training programmes | Providing specialised digital skills training programmes |
| Talent & Competencies | Talent retention | Developing mechanisms to retain outstanding digital talent |
Measure the level of digital awareness, innovation culture, and change management in the entity.
Evaluate senior leadership commitment to DT and availability of specialised DT leaders.
Review the digital workforce plan, training programmes, and talent retention mechanisms.
Identify gaps in each axis and build a phased action plan to address them.
Successful digital transformation starts from within: a culture that embraces innovation, committed leaders who drive change, and qualified digital talent that executes the vision. Building these pillars ensures sustainable transformation.
