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Capability Maturity Assessment

Capability maturity model within the National EA Methodology

The Guideline for Implementing the National Enterprise Architecture Methodology (DGA-1-2-5-230) includes a five-level model for assessing capability maturity (business capabilities and technology capabilities). This model helps enterprise architects diagnose the current state and identify improvement gaps.

The five capability maturity levels

In brief

  • Five capability maturity levels ranging from ad-hoc execution to continuous measurement and improvement.
  • The model applies to business capabilities, technology capabilities, and beneficiary experience journeys.
  • It helps enterprise architects diagnose the current state and identify areas for development.
The five capability maturity levels
LevelDescriptionKey characteristics
Level 1Not implemented or ad hocCapabilities under study are either not implemented or are being executed sporadically and irregularly.
Level 2Documented but unverifiedCapabilities are documented and followed in most cases, but there is no documentation of outputs or evidence of execution.
Level 3Documented and verifiedCapabilities are documented and consistently followed, with documented evidence of execution.
Level 4Measured with indicatorsCapabilities are documented and followed with evidence of execution, and indicators and targets have been defined for measurement.
Level 5Continuous improvementThe highest maturity level: capabilities are documented, followed, with evidence of execution, indicators and targets defined, and they are continuously measured and improved.

Progression path across levels

Not implemented or ad hoc
Documented but unverified
Documented and verified
Measured with indicators
Continuous improvement
  • 5Maturity levels
  • Business & technologyDomains covered
  • DGAIssuing authority

Key insight

The capability maturity assessment model is used by business and technology architects within the National EA Methodology (DGA-1-2-5-230) to diagnose the current state of capabilities. Assessment starts from Level 1 (ad-hoc execution) and progresses to Level 5 (continuous measurement and improvement). This assessment helps identify gaps between the current state and the target state.

Related topics

Governance & Committees

National Methodology

Reference Models

Capability Maturity Assessment | National EA Methodology | SAHM