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Establishing EA Practice

Ten outputs when establishing or developing an EA office under the DGA guideline: from strategy and mandates to governance, KPIs, and tools.

In Brief

  • EA strategy aligned with digital transformation and business.
  • Organizational unit mandates and link to the Digital Transformation Committee.
  • Ten outputs: services, structure, governance, processes, interaction, KPIs, vocabulary, tools.

Establishment Journey

StrategyVision, mission, pillars, objectives, and alignment with entity and DT strategies.
Mandates & StructureMandates, responsibilities, roles, job descriptions, and placement in the entity.
Services & ProcessesEA services by beneficiary and work procedures in the EA unit.
Governance & InteractionGovernance model, EA governance committee, and interaction model with stakeholders.
Measurement & ToolsStrategic and operational KPIs, unified vocabulary, and EA tool selection.

Reference Model Outputs

  1. Strategy

    Vision, mission, pillars, objectives, and alignment with entity strategies.

  2. Mandates

    Mandates and responsibilities of the EA unit and its link to the DT Committee.

  3. Services

    EA services by beneficiary (senior management, business units, IT).

  4. Organisational structure

    Roles, job descriptions, and placement of the EA unit in the entity.

  5. Governance model

    EA governance committee scope, decision rights, and interaction with other committees.

  6. Processes

    Work procedures in the EA unit for managing EA and delivering services.

  7. Interaction model

    Interaction with other units, stakeholders, and national regulators.

  8. KPIs

    Strategic and operational KPIs to measure practice effectiveness and impact.

  9. Vocabulary

    Unified definitions and common concepts for all stakeholders.

  10. Tools & accelerators

    EA tool selection and supporting methodologies and frameworks.

All deliverables are combined into one output: the Operating Model for Establishing an EA Practice. It provides the detailed framework for designing the EA unit and activating the practice within the entity.

Related topics

Governance & committees

Maturity measurement

EA KPIs

EA strategy

Establishing EA Practice | NORA Guide | SAHM