EA KPIs
Guide to building key performance indicators to measure the effectiveness and value of EA practices, from operational indicators measuring maturity to strategic indicators measuring impact.
Building Enterprise Architecture KPIs to measure maturity, impact, and value.
In Brief
Measure EA performance to ensure target value is achieved.
Operational KPIs to measure output quality and compliance.
Strategic KPIs to measure impact on entity goals and digital transformation.
Objectives of building KPIs
Measure progress in activating EA practice and maturity level
Measure quality of EA outputs and their utilization
Measure EA impact on achieving entity strategic goals
Inputs
EA Strategy
EA Operating Model
EA Services
Entity Strategic Goals
Types of Indicators
Operational KPIs
Focus on internal process efficiency, compliance, and output quality (e.g. % completion of current state documentation).
Steps to follow
Define measurement goals: What to measure? (maturity, quality, impact)
Design indicators: Define formula, frequency, and targets
Data collection: Identify data sources and collection mechanism
Analysis & Reporting: Analyze results vs targets and report
Examples of KPIs
% compliance with technical standards in new projects
Number of shared services activated
% of systems with assessed technical debt
Stakeholder satisfaction with EA services
Outputs
KPI Card for each indicator
Performance Dashboard
Periodic performance reports
This guide helps government entities adopt a unified measurement methodology for EA practices in compliance with DGA regulations.