Defining the EA unit communication strategy through principles, mechanisms, and tools that ensure smooth practice and secure senior management support.
| Stakeholders | Communication Type |
|---|---|
| Senior management | Strategic reports, periodic meetings, presentations |
| Supporting organisational units | Workshops, coordination meetings, direct messages |
| Beneficiary units | EA service guidelines, digital platforms, email |
| External regulators (NCA, NDMO, DGA) | Compliance reports, shared view reports |
Review tasks, services, procedures, interaction model, and organisational structure to define communication objectives and requirements.
Internal (supporting and beneficiary units) and external (regulators such as NCA, NDMO, DGA, and sister entities).
Six principles: tailored and consistent, accurate and reliable, concise and timely, allow interaction, diverse channels, high value.
Select appropriate tools and channels by beneficiary, context, and message.
Set communication levels and frequency by message type and content.
Build a mapping matrix between stakeholders and communication tools and channels.
