Change and exception governance
Governance procedures for managing changes to approved EA documents and outputs: accuracy, quality, and visibility of impact on the entity digital landscape. Manage development and updates to architectures, designs, and EA outputs in a controlled way.
Properly manage development and updates to architectures, designs, and EA outputs.
In brief
Manage development and updates to architectures, designs, and EA outputs in a controlled way.
Reduce risk from change on the digital landscape and support flexible execution.
Inputs: EA tasks, services, organisational structure, interaction model.
Objectives of change and exception governance and DT roadmap
Proper management of development and updates to architectures, designs, and EA outputs.
Align impact of changes and reduce risk to the entity digital landscape.
Build and implement architectures in a flexible way that keeps pace with rapid change.
Steps to follow
Inputs and outputs
Process inputs
- EA tasks: tasks assigned to the team and context (internal or requested by a beneficiary).
- EA services: approved services and practice scope.
- EA organisational structure: roles, responsibilities, required experience, job descriptions, and reporting lines.
- EA interaction model: the entity-approved model that describes how the practice interacts and collaborates with stakeholders inside and outside the entity.
Expected outputs
List of change and exception procedures and digital transformation roadmap governance procedures; procedure flowcharts; identification cards; activity descriptions; request forms per procedure.
Outputs in detail
List of change and exception procedures and digital transformation roadmap governance procedures
Procedure flowcharts for each procedure in the list
Identification cards for each procedure
Activity descriptions for each procedure
Request forms for each procedure
Sample list of work procedures (17 procedures)
Procedures are grouped by governance area: strategic alignment and change management, risk management, conflict and escalation, EA practice performance.
Strategic alignment management
Assess and analyse impact of strategic changes
Build and review DT roadmap initiatives and projects
Review digital strategies
Review terms and specifications for digital projects
Develop terms and specifications for EA initiatives and projects
Change request for EA documents and outputs
Review project design phase
Evaluate technical proposals from bidders
Verify proof-of-concept design for emerging technologies
Ensure alignment with target digital landscape
Review compliance with national architectural regulations
Verify compliance of architectures and designs
Manage temporary exemptions for non-compliance
Manage documentation and updates to EA components
Monitor EA team performance
Improve KPIs based on stakeholder feedback
Change and exception governance procedure models are issued under advisory support to raise EA practice maturity under NORA. Entities use them to control updates to approved EA documents and outputs.